Question 1

Which solar generator size do I need for my home?

Accepted Answer

For lights, fans, Wi-Fi and laptops, a 1KW solar generator is enough. Add a refrigerator and home office and you need 2KW. To also run a 1-ton inverter AC, choose the 3.6KW model. Every product page lists exactly what each unit can power.

Question 2

Do you deliver solar panels and batteries across Pakistan?

Accepted Answer

Yes. ZYNERGY delivers nationwide in 2–5 working days with insured, trackable shipping. Heavy items like panels and batteries ship on padded pallets with free transit insurance.

Question 3

Are ZYNERGY products covered by warranty?

Accepted Answer

Every product carries an official, locally-honoured warranty — up to 30 years performance warranty on solar panels, 10 years on lithium batteries and 5 years on solar generators and inverters. Warranty cards are registered at purchase.

Question 4

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, bank transfer, JazzCash, Easypaisa and cash on delivery. All online payments are processed over encrypted, PCI-DSS compliant gateways.

Question 5

Can I buy in bulk or become a dealer?

Accepted Answer

Yes — we supply dealers, installers and corporate buyers at wholesale pricing. Apply through the Become a Dealer or Bulk Purchase pages and our B2B team responds within one working day.

Question 6

What is the difference between N-Type and P-Type solar panels?

Accepted Answer

N-Type panels (including TopCon) use phosphorus-doped silicon, giving higher efficiency, lower first-year degradation (≤1% vs ~2%) and better high-temperature performance than conventional P-Type mono PERC panels. They cost slightly more but yield more energy over 25+ years.

Question 7

How do I place an order?

Accepted Answer

Add products to your cart and check out as a guest or with an account. You'll receive an order confirmation by email and SMS immediately, and a tracking number at dispatch.

Question 8

Is cash on delivery available?

Accepted Answer

Yes, COD is available nationwide for orders up to Rs 500,000. For larger orders we offer verified bank transfer with instant confirmation.

Question 9

Can I change or cancel my order?

Accepted Answer

Orders can be modified or cancelled free of charge any time before dispatch — usually within a few hours of ordering. Contact support with your order number.

Question 10

Do you provide installation?

Accepted Answer

ZYNERGY is an equipment store — we don't install. Every product ships with manuals, and our engineers answer technical questions free of charge. Many customers have their preferred electrician install using our guides.

Frequently Asked Questions

Products & Sizing

Ordering & Delivery